Privacy Policy
Last update : October 13, 2026
At Future, your family memories are sacred. We are committed to protecting your privacy and being fully transparent about how your data is used.
1. Data we collect
We collect only the information necessary to operate the service:
- Account data: email address, first name, last name, birthdate and profile picture.
- Family data: relationships and identifiers of the members you invite to your circle.
- Digital memories: photos, videos, audios, and text imported via the application.
- Technical data: IP address and connection logs essential for account security.
- Crash reports: when the app runs into an error, a technical report is sent to Firebase Crashlytics (Google): device model and operating system, app version, description of the error and a technical installation identifier. It contains neither your memories nor your account information. These reports are kept for 90 days and may be processed by Google outside the European Union, under the European Commission's standard contractual clauses.
- Website forms: the email address and message sent through the contact form, and the email address left to be notified of the app release, used for that purpose only.
2. Data usage
Your information is used exclusively to provide the Future service:
- Management, security, and authentication of your account.
- Secure storage and long-term archiving of your capsules (AWS S3 & Glacier).
- Notification management to alert you when your capsules are opened.
- Detecting and fixing app errors, thanks to crash reports.
We will NEVER sell, rent, or share your personal data or memories with third-party advertisers or commercial partners.
3. Security and Hosting
Your data is hosted on secure Amazon Web Services (AWS) servers located within the European Union. Access is strictly restricted and all data is encrypted.
4. Your rights (GDPR)
In accordance with GDPR, you retain full control:
- Right to access and portability of your data.
- Right to rectification and modification.
- Right to be forgotten: permanent deletion of your account and all your memories upon simple request.
5. Subscriptions and Storage Limits
The storage space allocated to your memories depends on your subscription. If you cancel or move to a lower plan, your new limit applies at the end of the paid period.
- If your capsules exceed this limit, you are warned in the app and have 30 days to fix it. After that period, photo, video and audio capsules are permanently deleted, from the most recent to the oldest, until you are back under your limit.
- If you have been subscribed for at least 12 consecutive months, your capsules are kept even if you exceed the limit. They may be frozen or moved to archive storage, but they are not deleted.
These rules are detailed in section 4 of the Terms of Service.
6. Contact us
To exercise your rights or for any questions, contact our Data Protection Officer at: